Accessibility at Storage Canary Wharf
Storage Canary Wharf is committed to providing an accessible and inclusive experience for all customers and visitors, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains how we work to ensure our online information and our storage services in the accessible Storage Canary Wharf area are usable and understandable for everyone.
Our Accessibility Commitment
We aim to follow the Web Content Accessibility Guidelines version 2.1, at level AA. These guidelines set out how to make digital content more accessible for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive, language, learning, and neurological differences. Our goal is to provide a consistent experience across our website and services, so that customers can research, compare, and arrange storage in Canary Wharf with confidence.
WCAG 2.1 AA Compliance
We are working towards full WCAG 2.1 AA compliance across our main public pages. This includes ensuring sufficient colour contrast between text and background, providing clear and descriptive headings, and structuring our content logically. We also work to ensure that information is not conveyed by colour alone, that text can be resized without loss of content, and that important information about our storage units, facilities, and accessibility is available in a clear and consistent format.
As we add new pages or update existing information about Storage Canary Wharf, we review them against WCAG 2.1 AA success criteria and address any issues identified in our internal checks.
Screen Reader Support
Our website is designed to be compatible with modern screen readers. We use appropriate semantic markup so that navigation menus, headings, lists, and key content areas can be understood by assistive technologies. Where possible, images that provide important information include alternative text so that customers using screen readers can access the same details about our storage options as sighted users.
We aim to ensure that any icons or visual indicators used to highlight features of our accessible Storage Canary Wharf facilities are accompanied by meaningful labels or text descriptions, so that all users receive equivalent information.
Keyboard Navigation
The site is intended to be fully usable with a keyboard alone, without the need for a mouse or touch input. Users should be able to move through links, buttons, and forms in a logical order using the tab, shift plus tab, and arrow keys where appropriate. Focus styles are provided to make it clear which element is currently selected, helping keyboard-only users to navigate confidently through the storage information and booking journeys.
We regularly review interactive elements to ensure they can be operated solely via the keyboard and that no critical actions rely on complex gestures or timed interactions.
Content Clarity and Readability
We strive to write content in plain, straightforward language so that information about unit sizes, pricing, location, and accessibility features in Canary Wharf is easy to understand. We use clear headings, short paragraphs, and consistent terminology across the site. Where information may be more complex, we aim to break it down into smaller sections and provide context so that users can make informed decisions about their storage needs.
Ongoing Improvements
Accessibility is an ongoing process. We review our website, systems, and customer journeys regularly, particularly when we introduce new features or update information about our Storage Canary Wharf facilities. We value feedback from customers, staff, and accessibility professionals, and we use that feedback to prioritise improvements.
Contact for Accessibility Requests
If you experience any difficulty using our website, or if you need information about Storage Canary Wharf in a different format, you can contact us to make an accessibility request. Examples of alternative formats we may be able to provide include large print, easy read, or audio descriptions of key information. We will consider your request and respond as soon as we reasonably can.
You can also contact us to report an accessibility problem, suggest an improvement, or ask about the accessibility features of our storage facility in the Canary Wharf area. When you get in touch, it helps if you can include details such as the page or service you were using, the assistive technology or browser involved, and any error messages or barriers you encountered. We will use this information to investigate the issue and work towards a suitable solution.
Scope of This Statement
This Accessibility Statement applies to the main public website pages used to find out about and enquire about Storage Canary Wharf. It does not cover any external services, third party tools, or platforms that may be linked from our site, as we do not control their accessibility. However, we take accessibility into account when selecting any third party providers, and we encourage them to maintain high accessibility standards.
